April 2, 2024

Outage Update – April 2, 2024

Update - Fiber services and phone service has been restored. Currently, we have a fiber outage affecting large parts of Rockbridge County. Crews are working to resolve the issues. We appreciate your patience. Thank you. We understand that getting through...

March 26, 2024

Account Portal Down – March 25-April 3

Please note: From March 25-April 3, our account portal will be down as we upgrade our system.

February 11, 2024

Planned Account Maintenance – February 13, 2024

BARC Connects customers: Please note that on February 13th, between 12:30-1:30 a.m., account access will be down for planned maintenance. There will be no impact to service provided, just account access, including bill payments.

January 30, 2024

Fiber Construction Update -January 30, 2024

NEW - BACOVA - Warm Springs - Hot Springs - Bolar - Fallings Springs - Muddy Run Your area is now eligible to sign up for service! Please check your address on our website, https://barcconnects.smarthub.coop/Shop.html or call Customer Service at...

January 30, 2024

Fiber Outage – January 29, 2024

Customers in the South River area still experiencing a fiber outage, please plan for delays through the remainder of the evening. Crews are still working to restore services. Thank you for your patience.

December 29, 2023

Office Closed – January 1, 2024

As a reminder, BARC Connects will be closed on January 1. If you experience a fiber outage, please call our after-hours call center at 800-846-2272 for assistance. We wish you a very Happy New Year!

December 12, 2023

Planned Maintenance Outage – December 13, 2023

On December 13 between 12 a.m. to 2 a.m., there will be a planned maintenance outage for BARC Connects customers in Rockbridge County. We appreciate your patience and understanding.

December 10, 2023

Planned Maintenance Outage – December 11, 2023

Attention Troxel Gap and Estaline Area Customers - On December 11 at 11:45 p.m., there will be a planned maintenance outage for about an hour. We appreciate your understanding and apologize for any inconveniences.

November 29, 2023

Fiber Outage Update – November 29, 2023

Due to an unforeseen result of a mass update to our system, if you are still experiencing an internet outage, please unplug your ONT, wait for 60 seconds and plug back in. This may reset your ONT and fix the...

October 6, 2023

October Fiber Construction Updates

Warm Springs - Hot Springs - Bolar - Fallings Springs - Muddy Run Your area is now eligible to sign up for service! Please check your address on our website, https://barcconnects.smarthub.coop/Shop.html or call Customer Service at 800-846-2272. We are providing...

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