Outage Maintenance – March 10-11, 2026
We will be performing an underground conversion this evening from 10 p.m. until 6 a.m. tomorrow morning.
This will affect the following locations:
Rocking Star Lane
Broad Creek Church Road
Plank Road
Hummingbird Lane
Fox Hunt Road
Adam Burks Lane
Tally Ho Lane
Galloping Path
Annies Lane
Sulphur Springs Road
Etchison Drive
Lily Lane
Channing Lane
Willow Pond Lane
Mountaineer Lane
Silver Lane
Padgetts Hill Road
Longwood Lane
Meadowbrook Lane
Rural Valley Road
As a result of this conversion, customers will be offline until this is complete. We apologize for this inconvenience and thank you for your understanding.
Conrock Construction Update – March 2, 2026
Attention Conrock North and South:
We’re excited to let you know that construction is underway in our area. You have seen construction crews in the area performing the necessary work to attach fiber cables to poles or bury fiber underground.
BARC Connects is please to announce that your area is now eligible to sign up for service! Please check your address on our website, https://barcconnects.smarthub.coop/Shop.html or call Customer Service at 800-846-2272.
Thank you for your patience — we look forward to connecting with you soon!
If you are interested in joining the Conrock email group for up-to-date timelines on service, please email us at pr@barcelectric.com.
Outage (Stoneridge Ln, Sandstone Ln) – February 9, 2026
We apologize for the late notice; BARC Connects fiber will be down for the next several hours to repair damaged fiber caused from a tree.
Outage Update – October 8, 2025
We are aware of an issue from our upstream provider affecting BARC Connects customers. They are looking into the cause at this time. Thank you.
Office Closed – September 25, 2025
On September 25, BARC’s offices and lobby will be closed for safety training for all employees.
If you need to make a payment, we recommend the SmartHub portal or app. An easy download in your app store.
Broadband outages can still be made at 1-800-846-2272.
App Download Not Available
We apologize for any inconvenience. Our BARC Connects app is currently not available in the Apple or Android store. We will let our customers know when this is available. Thank you.
Town Hall – North Conrock and South Conrock
A town hall meeting will be held for customers in the South Conrock and North Conrock areas on October 7th at 6pm. Bring your questions regarding BARC Connects. We look forward to seeing you there!
Location:
Ben Salem Presbyterian Church
Buena Vista, VA
PRE-REGISTER:
Dove Hunting Season Reminder – August 28, 2025
BARC Electric and BARC Connects are asking for your help this hunting season. As a reminder, do not shoot at, or near, electrical and fiber equipment and lines.
We are dedicated to providing our rural communities the most reliable and cost-effective electricity and the best internet services. Damages caused by shooting fiber and power lines can result in potential liabilites and criminal charges. It also leaves homes and businesses without power and internet.
We know the majority of hunters practice safe hunting and they understand the potential hazards when discharging a firearm. We encourage these experienced hunters who are familiar with the area to help identify locations of electrical equipment to the younger, less experienced, hunters and gun enthusiasts. Tampering or misuse of our fiber and electric lines can not only put yourself in danger but will also affect all other members that are down-line.
Please respect yourself, your fellow members and our power and fiber infrastructure. Thank you for being a valuable consumer of BARC Electric and BARC Connects.
Outage Update – August 27, 2025
Our upstream provider is experiencing a fiber cut, affecting the BARC Connects network. We have activated our backup system and service should now be stable.
Crews are onsite. We are assessing one of our upstream providers, aiming to fully restore service for everyone. Thank you for your patience.
Internet Outage – August 4, 2025
We have a fiber outage that is affecting customers in Goshen, Craigsville and Estaline areas. Crews are working on the issues at this time.