IVR

Credit Card Payments Using IVR

Our IVR system allows greater ease in making BARC Connects payments. Using this automated system without having to wait to speak with a customer service team member or after-hours agent.

Is Your Service Address Up-To-Date?

Autocue interfaces with our customer information. To pay your bill, your service address must be your 911 address in our system.

• Check your service address on your bill located in the “Location Address” box at the top right of your billing statement.
• If this address is incorrect, blank, or has a descriptor such as “well”, “house”, etc., contact BARC at 800-846-2272 to correct.

To correct your service address information, contact Customer Service M-F between 8:30am – 4:30pm at 800-846-2272.