Autocue

Credit Card Payments Using Autocue

Our Autocue system allows greater ease in making BARC Connects payments. When consumers call in a power outage, they can now report the outage using this automated system without having to wait to speak with a customer service team member or after-hours agent.

Is Your Service Address Up-To-Date?

Autocue interfaces with both our customer information and outage management systems. To report a power outage or pay your bill, your service address must be your 911 address in our system.

• Check your service address on your bill located in the “Location Address” box at the top right of your billing statement.
• If this address is incorrect, blank, or has a descriptor such as “well”, “house”, etc., contact BARC at 800-846-2272 to correct.

To correct your service address information, contact Customer Service M-F between 8:30am – 4:30pm at 800-846-2272.