SIGN UP TODAYFeaturing ultra fast Internet, unlimited local and long distance calling. Sign up today and get connected to our world-class fiber network!

October 2019 Fiber Construction Update


The trees have been showing off their brilliant colors this fall in the Shenandoah Valley these last few weeks, reminding us that the end of 2019 is drawing near. As the seasons transition, so too does our fiber project.  While phase 1 construction continues in the remaining service areas, phase 2 construction is now well underway.  If you are in either project area and have not yet signed up, as long as construction is ongoing we will continue the promotional offer for a free service drop with a $100 prepaid installation fee (two year contract applies). You can sign up online by visiting our website or call 800-846-2272 and one of our Customer Service team members will be happy to assist you.  And if you are towards the end of a contract with another provider, we will build your drop and hold off on the in-home installation until that contract expires.

We are well underway on the first 100 miles of the 300+ mile phase 2 fiber construction project. This first 100-mile area includes eligible consumers in Rockbridge County in the Big Spring/Turkey Hill/Beans Bottom area, Route 60 west of Kerrs Creek, Bratton’s Run, and the Millboro area of Bath County. Consumers in these areas are eligible for the free service drop promotion with a $100 prepaid installation fee.

            As we continue to expand our network to connect more customers using two separate construction firms as well as our own BARC crews, we appreciate your patience in getting broadband service to you.  Below is a list of all the construction we have ongoing:

Remaining Phase 1:

Route 11 North: Construction is 90% complete and fiber splicing is 50% complete (ElectriCom).

Providence Hill: Construction in the area is 90% complete. Barger Drive was added to the build of this area. Crews are working on service drops to homes. Once complete, crews will begin fiber splicing (ElectriCom).

Downtown Lexington (residential and commercial, select areas): Will follow the Providence Hill build (ElectriCom).

Route 60 East: Will follow the downtown Lexington build (ElectriCom).

Route 60 West: In negotiations to get under contract and started with a third construction company.

The Ponds: This area has been placed on indefinite hold and refunds have been made to consumers signed up for service.

Network Extensions:

Goose Creek: Complete.  Service is available now.

Brownsburg Turnpike: Complete.  Service is available now.

Timber Ridge Road: Fiber construction is underway in this area (BARC crews).

Poplar Hill: Make ready construction is in process now (BARC crews).

Phase 2 (First 100 miles):

Mainline construction is in process in the Big Spring/Turkey Hill/Beans Bottom areas in Rockbridge County.  Service drops have been released to crews for construction in the Big Spring/Turkey Hill/Beans Bottom areas, as well as Rt. 60 west of Kerrs Creek (will start in the next 2-3 weeks).  Crews will then continue moving west of Kerrs Creek into the Bratton’s Run area and into Millboro in Bath County.

Phase 2 (Remaining 200+ miles):     

 A contract award will be made in November to the winning bidder for these build areas.  Construction will commence thereafter in approximately 1-3 months.  We will notify eligible customers and open up signups in these areas as we get closer to construction.  These areas include our Walker’s Creek circuit from Bustleburg substation to the Augusta county line, our Glasgow circuit from Effinger substation, the remainder of Union Run, parts of our South Buffalo circuit, parts of our Plank Road circuit, all circuits out of our Estaline substation, and Moore’s Quarry area.  Please continue to monitor our website and Facebook page for updates.

If you have not yet signed up for service in these areas, or want to check the eligibility of your service address, visit or call 800-846-2272.

If you have any questions or concerns about the project, our crews, or anything related to BARC services, please contact us at 800-846-2272 or via email at  You can always stay up to date on our progress by visiting or follow us on Facebook at